Frequently Asked Questions

Product

What is the TTI Suite?

The TTI Suite is a collection of standard Microsoft Excel™ documents that can be run on any platform with a modern version of this popular software. TTI worksheets can be used the same way as any other documents – rename them, save them anywhere, and even build your own supporting formulas when needed.

What do people have to say about TTI?

Check out our user testimonials here.

How do I download the TTI Suite?

We email you a private link to a Google Drive share. This share provides the latest TTI package(s) in zip format. Once downloaded, the worksheets can then be extracted to your desktop, server, or other applications according to your needs. Detailed instructions and troubleshooting are available.

As a new client, you’ll normally receive your TTI Suite within an hour or two after subscribing.

How often are worksheets updated?

We release regular updates (every month or two) which include new worksheets, feature enhancements, and rate changes. When there are changes to tax rates from a federal or provincial budget, we aim to release a new set of worksheets within a week. TTI’s Forex worksheets and Investment Bookkeeping worksheets are updated weekly.

How am I informed when new worksheets are available?

When an updated TTI Suite is available for download, you will receive an email notification. This email will describe the current or future updates and provide a download link to the new TTI Suite. Once downloaded, you can delete older versions of the TTI Suite – each package is a standalone collection with the latest version of every worksheet. We provide an “FYI” email for any other users in your office describing the updates.

Who uses TTI?

The TTI Suite is used by professionals across Canada. Our clients include public accountants (sole proprietors through national firms), financial institutions, wealth management offices, lawyers, internal tax groups, and others in need of tax results.

How do I know the calculations are accurate?

We welcome your skepticism! Our product is built in Canada by professional accountants, and we pride ourselves on the level of quality we consistently deliver. The first thing many tax experts do is put us to the test with a tricky scenario. We invite you to do the same. Please contact us for a demo.

Will Quebec tax rates be supported?

We are actively developing support for Quebec tax calculations. TTI’s Corporate Tax Scenario worksheet includes Quebec corporate tax rates to be used for Quebec corporations and multi-jurisdictional scenarios. We expect all worksheets in TTI’s Tax Planning Suite to support Quebec rates in 2020. Several popular TTI worksheets such as Safe Income, Investment Bookkeeping, Forex, and Bank Transactions for Trusts can be used on any client file regardless of provincial residency.

Licensing

How is the TTI Suite licensed?

The TTI Suite is licensed according to the number of professional users. Each licensed user can download and use the TTI Suite on any device. We offer annual subscriptions. The anniversary of your subscription date will be used for annual billing.

What is included with the TTI subscription?

As of January 2020, the TTI Suite includes over 25 worksheets. Subscriptions include ongoing use for unlimited clients, regular updates – including tax and forex updates, updated features, and other developments. We also provide our clients with a unlimited email support (we will also get on the phone for complex questions).

Can I license just one worksheet?

The TTI Suite has been built with the needs of different users in mind. Most people have two or three favourites, and the rest are available if needed. The worksheets are not licensed individually. It takes only a few uses of one worksheet to break even on your investment. Many of the worksheets also include graphical outputs to allow you to show your clients the value of your recommendations (i.e. value billing).

Who is considered a professional user?

A professional user is anyone who will be preparing new calculations, or revising existing calculations in any TTI Worksheet. This ordinarily includes staff, managers, partners, and executives involved in a workflow where our worksheets are used. Professional users specifically exclude administrative staff not involved with calculations.

Do I have to purchase a firm license?

Many practices across Canada purchase licences for everyone in their firm. With a diverse collection of worksheets, every staff member will find two or three worksheets that will assist with routine calculations to complex scenarios. These firms benefit from uniformity, time savings, and the ability to show the value of their recommendations. After 10 users, the marginal annual cost is only $150 per user. Of course, not all offices are the same. You have full flexibility to determine the right number of users for your firm.

How do I subscribe to the TTI Suite?

Simply determine the number or users and click here to subscribe.

If I cancel my subscription, can I still use the worksheets?

TTI worksheets can only be used with an active subscription. However, they may be accessed on a read-only basis, such as for future reference. TTI’s license agreement is available here.

Technical

What are the system requirements?

You can find more information here.

How is my privacy protected?

We use secure servers hosted in world-class data centres to package the TTI Suite. Your files are packaged and uploaded to a private Google Drive share over a secure channel. Your own connections are also encrypted, ensuring that you receive files from us with security end to end. Once you receive the TTI Suite, every aspect of your usage is under your own control. You store the worksheets on your own computers, servers, or applications. No information will be sent to us, so there are no privacy considerations introduced by using the TTI Suite. You can see our privacy policy here.

Is the TTI Suite safe?

We provide you with a Zip file containing Microsoft Excel™ worksheets in binary format (.xlsb), supporting PDFs, and links to support resources. There are no programs to install, and there are no executable files in the TTI Suite. In short, the TTI Suite is technically incapable of introducing harmful malware or unexpected changes to your systems.

Can I import and export?

Microsoft Excel is among the most widely supported formats available. Many programs will allow you to interface with our worksheets. While this is feasible in most circumstances, TTI does not support input or output to third party programs. In ordinary use cases, the complexities and risks introduced with input/output outweigh the benefits. According to your needs, a tech-savvy individual can modify our worksheets to support functionality with other software. Most worksheets provide named cells to streamline programming done manually or by VBA.

Development

Who's behind the TTI Suite?

Jay Goodis and Andrew Skujins co-founded TTI in 2011. Both Jay and Andrew worked in tax and had a passion for technology. To date, they’ve invested well over 25,000 hours in development to build the TTI Suite. There’s much more to come!

Do the worksheets support unique adjustments?

Probably! We design each worksheet to support a broad range of common situations. Even if you have an unusual situation, odds are that we can support it. To get the most out of each sheet, we recommend reviewing our detailed worksheet instructions. Of course, you can always get prompt answers to your questions through our support channels. If you have a great idea that we haven’t implemented, we can include it in a future version – many of our popular features were originally by request.

How can I request a new worksheet or feature?

We are very responsive to client requests. We encourage you to email us with features or worksheets that would support your business. There are numerous features and worksheets that are a direct result of client requests.

Media

Seminars

#Trending Tax – A complimentary webinar series hosted by CPA Canada
Jan 2017 - Safe income: New risks for inter-corporate dividends
Jun 2017 - Restrictions to the small business deduction
Aug 2017 - FMV and You
Sep 2017 - Proposals targeting private corporations
Oct 2017 - CCPC tax planning
Dec 2017 - An update on proposals targeting private corporations
Feb 2018 - Sprinkle no more?
Dec 2018 - Navigating New Tax Rules CCPCs and Their Shareholders

CPA Canada - Emerging from Covid-19: The Future of Tax Policy in Canada
Sept 2020

CPD Formula - CEWS 2.0
Sept 2020

LumiQ - CEWS 2.0 - The redesigned Canada Emergency Wage Subsidy
Aug 2020

LumiQ - 75% Canada Emergency Wage Subsidy0% Temporary Wage Subsidy for Employers
May 2020

LumiQ - 10% Temporary Wage Subsidy for Employers
April 2020

AJAG - What Canada's COVID-19 Programs Mean for Employers and Employees
April 2020

LumiQ - Ontario's New CARE Tax Credit
November 2019 

LumiQ - Federal Budget Changes for Homeowners
September 2019

LumiQ - Bill 3 and Bill 10 (Alberta)
July 2019

LumiQ - Passive Income Legislation
July 2019

CTF Corporate Management Tax Conference - "Automation"
February 2019

CPD Formula - "Tax - Passive Income 2019"
January 2019

GTAAN - "Tax - Transformation Through Technology"
December 2018

CPDFormula - "Tax on Split Income - CCPCs and their Shareholders"
November 2018

York CPA - "Tax - Transformation Through Technology"
November 2018

CTF - "Seasoned Practitioner's Panel"
October 2018

CCH User Conference 2018 - "Navigating New Tax Rules: CCPCs and Their Shareholders"
October 2018

CPA Canada ONE National Conference - "Tax - Transformation Through Technology"
October 2018

CTF - "Tax Policy for CCPCs"
June 2018

CPA Canada National Forum on Technology - "Tax Solutions for Progressive CPA Firms"
May 2018

CPA Canada - "Sprinkle No More"
February 2018

GTAAN - "Passive Income Proposals and Impacts to Canadian Competitiveness"
January 2018

ATAP - "Passive Income Implications and Alternatives for Entrepreneurs"
January 2018

CPA Canada - "What now? An update on proposals targeting private corporations"
December 2017

33Seven - "Tax Planning Opportunities for Businesses"
November 2017

CPA Canada - "CCPC Tax Planning"
October 2017

33Seven - "Update on July 18th Tax Proposals"
October 2017

CPA Canada - "Proposals Targeting Private Corporations"
September 2017

CPA Canada - "FMV & You"
August 2017

CPA Canada - "Restrictions to the Small Business Deduction"
June 2017

CTF - "How Technology is Changing the Role of Tax Practitioner"
June 2017

CTF - "Student Outreach & Panel Discussion"
March 2017

CPA Canada - "Subsection 55(2) - New Risks of Inter-Corporate Dividends"
January 2017

CPA Canada - "Safe Income - New Risks of Inter-Corporate Dividends"
January 2017

CTF - "Record Retention in the Electronic Age — Practical Issues"
October 2016

PD Consortium - "The Future of Public Practice and Key Technologies to Implement"
September 2016

NYDCPAA - "Best Practices for Implementing Technology in Your Business"
August 2016

AJAG - "Safe Income"
January 2016

APATC - "Implementing Technology in Your Practice"
January 2016

AJAG - "2016 Tax Planning"
December 2015

YDCPAA - "Best Practices for Implementing Technology in Your Business"
November 2015

 

 

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